Terms of Service

Effective Date: [LAUNCH DATE] Last Updated: [LAUNCH DATE]

These Terms of Service (“Terms”) govern your use of the Kung Fu Family platform, including the application at app.kungfu.family and the website at kungfu.family (collectively, the “Service”), operated by Vibbber Tech FCZO (“Vibbber Tech,” “we,” “us,” or “our”).

By creating an account and accepting these Terms during onboarding, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

The Service is available only to individuals aged 18 or older. By creating an account, you represent and warrant that you are at least 18 years of age. If we discover that an account has been created by someone under 18, we will terminate the account and delete all associated data immediately.

2. Account Responsibilities

• You are responsible for maintaining the security of your account credentials
• You are responsible for all activity that occurs under your account
• You must provide accurate information when creating your account
• You must notify us immediately at support@vibbber.com if you suspect unauthorized access to your account
• We reserve the right to suspend or terminate accounts that violate these Terms

3. Description of the Service

Kung Fu Family is a parenting guidance platform that provides personalized strategies matched to your child’s temperament, age, and situation. The Service includes:

• Parenting Companion: A conversational interface that provides parenting strategies and guidance
• Child Profiles: Persistent profiles that capture your child’s characteristics and track what strategies work
• Parent Community: A space for parents to connect, share experiences, and support each other
• Strategy Blog: Free articles translating research-backed strategies into practical guidance

4. Important Disclaimers

4.1 Not Professional Advice

THE SERVICE IS FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. Please read our Medical/Parenting Disclaimer carefully. The Service is not a substitute for professional medical, psychological, therapeutic, or educational advice. See Section 4.2 for details.

4.2 AI-Generated Content

Responses from the Parenting Companion are generated by artificial intelligence. They are not written, reviewed, or approved by human professionals before being delivered to you. While our knowledge base is built on research-backed sources, the AI may generate responses that are inaccurate, incomplete, or inappropriate for your specific situation.

The Service includes automated safeguards that attempt to detect sensitive topics and redirect users to professional resources when appropriate. However, these safeguards are not infallible and should not be relied upon as a safety mechanism.

You are solely responsible for evaluating and deciding whether to apply any guidance provided by the Service.

4.3 Third-Party AI Processing

To provide personalized guidance, information you share — including child profile data and descriptions of parenting situations — is processed by third-party AI service providers. A list of current providers is available on our Sub-Processors page. All processing is performed with zero data retention — your data is not stored by these providers.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Provide false information when creating an account
• Create an account on behalf of someone under 18
• Attempt to access other users’ accounts or data
• Interfere with or disrupt the Service’s infrastructure
• Use the Service to generate content for competing products
• Scrape, crawl, or systematically extract data from the Service
• Use automated tools to access the Service without our written permission
• Harass, abuse, or harm other users through the Parent Community

6. Community Guidelines

When participating in the Parent Community, you agree to:

6.1 Respect Others

• Treat all community members with respect and empathy
• Do not harass, bully, insult, or personally attack other users
• Do not discriminate based on race, ethnicity, gender, sexual orientation, religion, disability, or parenting choices

6.2 Protect Children

• Do not share identifying information about other people’s children
• Do not post photos of children (your own or others’) in the community
• Do not share information that could be used to identify or locate a child

6.3 No Professional Advice

• Do not present yourself as a medical, psychological, or therapeutic professional unless you are one and clearly disclose it
• Do not diagnose or prescribe treatments for other users’ children
• Encourage other parents to seek professional help when situations warrant it

6.4 No Spam or Self-Promotion

• Do not post advertisements or promotional content
• Do not repeatedly post the same or similar content
• Do not solicit other users for commercial purposes

6.5 Content Moderation

We do not pre-screen community content. We rely on user reports to identify violations. When content is reported:

• We will review reported content and take action at our sole discretion
• Actions may include content removal, warnings, temporary suspension, or permanent account termination
• We reserve the right to remove any content for any reason, with or without notice

To report a violation, contact community@vibbber.com or use the in-app report function.

7. Intellectual Property

7.1 Our Content

All strategies, articles, AI-generated responses, designs, software, and other content provided through the Service (“Kung Fu Family Content”) are owned by or licensed to Vibbber Tech and protected by intellectual property laws.

Personal use license: You are granted a limited, non-exclusive, non-transferable license to:

• Access and read Kung Fu Family Content for your personal, non-commercial use
• Apply strategies and guidance within your own family
• Share individual strategies with your co-parent, caregivers, or your child’s teachers

You may not:

• Reproduce, republish, or redistribute Kung Fu Family Content in bulk
• Create derivative works or competing products based on our content
• Use Kung Fu Family Content for any commercial purpose without our written permission
• Systematically download, scrape, or extract our content or knowledge base

7.2 Your Content

You retain ownership of content you create on the Service, including community posts, comments, and feedback. By posting content on the Service, you grant Vibbber Tech a worldwide, royalty-free license to use, display, and distribute your content as necessary to operate and improve the Service. This license continues for as long as your content remains on the Service and terminates when you delete your content or account, except for anonymized, aggregated data as described in our Privacy Policy.

We will not sublicense your content to third parties for independent commercial use.

You represent that you have the right to post any content you submit and that your content does not violate any third party’s rights.

8. Payment Terms

8.1 Free and Paid Features

The Service may offer both free and paid features or subscription plans. Pricing, features, and availability of paid plans will be described within the Service.

8.2 Billing

If you subscribe to a paid plan:

• You authorize us to charge your provided payment method on a recurring basis (monthly or annually, as selected)
• Billing begins at the start of your subscription and recurs automatically until cancelled
• You are responsible for keeping your payment information current

8.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of the period you have already paid for.

8.4 Refund Policy

All payments are non-refundable except where required by applicable law. No refunds or credits will be issued for partial billing periods, unused features, or account downgrade.

Statutory rights: Where applicable law provides a mandatory right of withdrawal or cooling-off period (such as the EU Consumer Rights Directive’s 14-day right of withdrawal or the UK Consumer Contracts Regulations’ 14-day cooling-off period), that right applies regardless of this section. In such cases, you may cancel within the statutory period for a full refund.

8.5 Price Changes

We reserve the right to change our prices at any time. If we change the price of a subscription plan, we will notify you at least 30 days before the change takes effect. Your continued subscription after the price change constitutes acceptance of the new price.

8.6 Access After Non-Payment

If payment fails or a subscription lapses, access to paid features will be suspended. Your data will be retained for 90 days, during which you may reactivate your subscription. After 90 days, we may delete data associated with paid features.

9. Service Availability

The Service is provided on an “as-is” and “as-available” basis. We do not guarantee that the Service will be uninterrupted, error-free, or available at all times. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, for any reason.

We are not liable for any loss or damage resulting from Service unavailability, interruptions, errors, or changes.

10. Limitation of Liability

10.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

• THE SERVICE WILL MEET YOUR REQUIREMENTS
• THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
• ANY STRATEGIES OR GUIDANCE PROVIDED WILL BE ACCURATE, COMPLETE, OR APPROPRIATE FOR YOUR SITUATION
• ANY STRATEGIES OR GUIDANCE WILL PRODUCE THE DESIRED RESULTS FOR YOUR CHILD
• THE AI-GENERATED RESPONSES WILL BE FREE FROM ERRORS OR BIASES

Consumer protection: Nothing in these Terms excludes or limits any rights you have under applicable consumer protection laws that cannot be excluded or limited by contract, including but not limited to rights under the UK Consumer Rights Act 2015 and the EU Digital Content Directive (2019/770). Where our statutory obligations conflict with the disclaimers above, our statutory obligations prevail.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIBBBER TECH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR DAMAGES ARISING FROM:

• YOUR USE OF OR INABILITY TO USE THE SERVICE
• ANY STRATEGIES, GUIDANCE, OR CONTENT PROVIDED THROUGH THE SERVICE
• ANY ACTION TAKEN OR NOT TAKEN BASED ON INFORMATION PROVIDED BY THE SERVICE
• ANY CONTENT POSTED BY OTHER USERS IN THE PARENT COMMUNITY
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS (USD $100), WHICHEVER IS GREATER.

Nothing in these Terms limits our liability for: fraud, gross negligence, willful misconduct, death or personal injury caused by our negligence, or any other liability that cannot be excluded by applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Vibbber Tech, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third party’s rights
• Content you post on the Service
• Any action you take based on guidance provided by the Service

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict of law principles.

12.2 Mandatory Arbitration

Except as provided in Sections 12.4 and 12.5, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with its rules. The arbitration shall be conducted in English in Dubai, UAE.

12.3 Waiver of Class Actions

To the fullest extent permitted by the laws of your jurisdiction, you agree that any dispute resolution proceedings will be conducted on an individual basis only, and not as a class, consolidated, or representative action. Where class action waivers are prohibited by applicable law, this section does not apply.

12.4 Consumer Protection Exceptions

European Economic Area, UK, and Switzerland: If you are a consumer in the EEA, UK, or Switzerland, disputes will be resolved in the courts of your country of residence, and you retain all rights under applicable consumer protection laws. Nothing in this Section 12 deprives you of mandatory protections under the laws of your habitual residence.

Australia: This arbitration clause does not limit any rights you have under the Australian Consumer Law, including access to courts and tribunals.

Canada: This arbitration clause does not apply where prohibited by applicable provincial consumer protection legislation, including in Ontario, Quebec, British Columbia, and Saskatchewan.

12.5 Exception for Small Claims

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court’s jurisdictional limits.

13. Termination

13.1 By You

You may terminate your account at any time by deleting your account through the Service or by contacting support@vibbber.com.

13.2 By Us

We may suspend or terminate your account at any time, with or without cause, with or without notice. Reasons for termination may include, but are not limited to:

• Violation of these Terms
• Violation of Community Guidelines
• Fraudulent or illegal activity
• Extended inactivity
• At our sole discretion

If we terminate a paid account without cause, we will provide a pro-rata refund for any unused portion of the current billing period.

13.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Data deletion follows the process described in our Privacy Policy.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Medical/Parenting Disclaimer, constitute the entire agreement between you and Vibbber Tech regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

14.4 Assignment

We may assign our rights and obligations under these Terms without your consent. You may not assign your rights or obligations without our written permission.

14.5 Changes to These Terms

We may update these Terms from time to time.

• Minor changes (clarifications, formatting): We will post the updated Terms and update the “Last Updated” date.
• Material changes (changes to payment terms, liability, dispute resolution, data handling): We will notify you via email at least 30 days before the changes take effect.

Your continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms. If you do not agree with material changes, you may delete your account before they take effect.

15. Contact Us

For questions about these Terms:

Email: legal@vibbber.com

Entity: Vibbber Tech FCZO Floor 04, Sheikh Rashid Tower Dubai World Trade Center Dubai, United Arab Emirates